Privacy notice

Information and purposes

We collect information you provide when applying, registering for events, using an account or contacting us. This can include your name, contact details, organisation, role, delegates, membership selection, billing details, payment references and proof, bank details needed for a refund, event bookings and communications. Organisation applicants may supply a logo and public directory details. Please provide another person's details only where you are authorised to do so.

We use this information to assess applications, administer membership and renewals, register attendees, review payments, issue financial documents, operate accounts, answer requests, maintain approved directory profiles and send service messages. Optional marketing and newsletter choices are separate from messages needed to administer your membership or booking. You may unsubscribe from optional communications without cancelling membership.

Publication and sharing

Directory information is published only with the relevant consent and approval. Review the fields marked public before submitting. Payment proofs, private requests, passwords and account tokens are not directory content. You can request correction or removal of your public profile.

Access is limited to people who need information for Chamber work and service providers performing those tasks. Relevant information may be shared with event partners where needed for your booking, with banks to process a payment or refund, or where a legal obligation requires disclosure. We do not sell personal information. When using an external registration service, also read its privacy notice.

Cookies, browser storage and site analytics

Essential cookies support login, account security and your session. We also use first-party browser storage identifiers to distinguish visits and sessions and send page-view information to our site analytics endpoint. This includes the page path, selected navigation parameters such as page type or event ID, the referring page without its query string, browser language, time zone, screen and viewport size, and login status and membership tier. Website servers may also keep technical access and security logs. This helps us understand site use and improve pages.

You can control cookies and browser storage through your browser settings. Blocking essential cookies may prevent login or other account functions. Clearing stored identifiers resets the browser's analytics identifiers.

Security, retention and your choices

We use appropriate access controls and organisational safeguards and ask you to protect passwords and secure links. Do not upload unnecessary identity documents or card details. No website can guarantee absolute security; tell us promptly if you suspect account misuse.

We keep information for the purposes described here and applicable recordkeeping obligations, then delete it or remove identifying details when it is no longer needed. A correction or deletion request may not remove records we must retain for accounting, disputes or legal obligations. We will explain any applicable reason for retaining them.

Contact info@canchamcambodia.org to ask what information we hold about you, request correction or removal, update communication choices or raise a privacy concern. We may verify your identity before disclosing or changing records. Our public office is Connexion Building, Koh Pich, Phnom Penh, Cambodia.