Website and membership terms

Using the website and applying

Provide accurate information and keep your contact, delegate and billing details current. Only act for an organisation or another person with authority. Do not misuse accounts, interfere with the website, submit unlawful material or use Chamber services for fraud.

Applications are reviewed by CanCham. Payment does not itself guarantee admission. The Payments and membership activation policy explains the review target, activation and one-year term. The Refunds and cancellations policy explains withdrawal, rejection, cancellation and refunds. These policies form part of these terms.

Membership and accounts

Your selected membership option determines delegate capacity and the benefits described when you apply. Membership does not guarantee business outcomes, referrals, publicity, event admission or preferential treatment beyond an expressly included benefit. Event tickets may be priced separately.

Keep account access personal to the authorised user and protect passwords and secure links. Tell us if a delegate leaves or access is compromised. We may restrict access to address misuse or a security risk and will explain the reason where reasonably possible. A restriction does not remove applicable refund or legal rights.

Renewal requires your action; there is no automatic renewal or recurring charge. An approved upgrade charges the annual tier difference and keeps the existing expiry date. Review its amount before confirming.

Content, changes and questions

You retain ownership of content you submit and authorise CanCham to use approved material to provide the requested listing or service. You must have permission to supply it. We may correct, decline or remove material that is inaccurate, unlawful or inconsistent with Chamber standards. A directory listing is not a guarantee or endorsement of another business.

We may update these terms for future applications, renewals and bookings. The terms accepted for an existing paid purchase continue to apply unless a change is required by law or agreed with you. Cambodian law governs these terms. Nothing in them excludes mandatory consumer rights or liability that cannot lawfully be excluded. Contact info@canchamcambodia.org about a service issue so we can investigate and seek a practical resolution.